Cancellation policy

Effective Date: 19 May 2025

Thank you for choosing Openmart – Powered by Mudramarvel Pvt. Ltd. (the “Platform”) for your fashion needs. We are committed to giving you a smooth, worry-free shopping experience. This policy outlines how you can cancel orders and how to reach us if you need help.

1. Order Cancellation

  • Before Dispatch: Changed your mind? No problem! You can cancel your order directly from your account dashboard or by emailing us. We’ll issue a full refund to your original payment method.

  • After Dispatch: If your order is already on its way, you can either refuse delivery or request a return according to our Returns, Refunds, and Cancellations Policy.

2. Contact & Grievance Redressal

Returns & Refunds Desk Openmart – Powered by Mudramarvel Pvt. Ltd. Ward no.06, Kunda, Partapur, Meerut, Uttar Pradesh (250103)

  • Email: info@openmart.com

  • Phone/WhatsApp: +91 8077113239 (10 AM – 6 PM, Mon-Sat)